The Centers for Medicare and Medicaid Services gave strong ratings to Tenet Healthcare Corporation subsidiary United Surgical Partners International in their latest Hospital Consumer Assessment of Healthcare Providers and Systems evaluations. In the July rankings, all but one of the 24 eligible USPI surgical hospitals earned four or five out of five stars, and 17 earned five stars.
Across the country, just 266 hospitals received a five star ranking for patient experience. The evaluations are based on patient surveys that include nursing and physician communications, staff responsiveness to patient needs, cleanliness of facility, whether a patient would recommend the hospital, and more to determine an overall patient experience. The July rankings measure surveys from Oct 2018 to July 2019.
USPI operates the largest ambulatory platform in the nation, and includes more than 400 facilities in the U.S. The company sevres 2.7 million patients each year in ambulatory surgical centers, surgical hospitals, imaging centers, and urgent care centers.
“We are honored to have earned this important recognition that reflects the outstanding work of our dedicated and mission-driven team members, as well as our strong collaborations with our physician and health system partners,” said Brett Brodnax, President and CEO of USPI via release. “These results are a testament to the kindness, compassion and attentiveness that come so naturally to our caregivers and staff when caring for patients in any circumstance. Particularly during the COVID pandemic, we have adhered to the highest quality and safety standards to deliver much needed care to our patients. This is what we are known for, and we will continue to strive toward excellence with each patient and at every encounter.”
Learn more about the CMS rankings here.