American just can’t catch a break. An alert FBvian points us to news about a soldier flying out of El Paso. He was headed for training, then deployment to Iraq. American charged him $100 for his extra bag. AA has a policy that allows military to fly with more bags than civilians (to accommodate all their fighting gear), but still. If you’re AA brass, you don’t want to see this quote from Staff Sgt. Ashley Serrano:
“I have flown Southwest, Continental, and when they saw me in uniform, they didn’t even ask. I flew American a couple of times before, but I never had this problem.”
