Newtoy Bigwig Responds to Bitchy Words With Friends Players

An alert FrontBurnervian pointed me to the current comments that folks are making about Words With Friends. Sample: “This app totally blows chunks!!! It’s worse that Obama!!” Folks are getting interminably long spinny wheels, along with the frustrating “rebuilding” message. Please know that I feel for everyone who has experienced these hiccups. Me, personally, since I became good, close, tight, almost brother-like friends with the Newtoy guys after we put them on the cover in June, I get my games routed through a special VIP-only server reserved for special VIPs such as Rhett Miller, Justin Bieber, and all of Chelsea Clinton’s bridesmaids. We never experience delays when we play Words With Friends. We also get non-random tile draws. Those all-vowel racks became a thing of the past the day I was promoted to the special VIP status. Thanks, Newtoy!

Anyway, I asked my best friend David Bettner, co-founder of Newtoy, what is going on with the servers for the hoi polloi. Here’s what he had to say:

We’re working as fast as we can to increase server performance to help alleviate these issues. We’ve had some bugs cause decreased server performance which is why people are experiencing long ‘updating…’ times during peak hours. Version 3.10 should help resolve these issues over the next few days as more people update.

The reality is that we’re constantly trying to stay ahead of the growth curve and this is one of those points where we’ve fallen behind a bit. We’re releasing another update (3.11) to Apple in the next few days which should help more with performance and give us a little more breathing room.
Thanks again for sending this over. Have you personally been experiencing any issues?
That last question from him was rich. It made me laugh. David! You slay me!

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