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Service

Latest

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Business

New Report Drives Home Dallas’ Internet Inequality Problem

Children are stuck learning at home, but what happens when 25 Percent of households with children in Dallas don’t have internet?
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Business

How a Transylvanian Immigrant Became Dallas’ Most Beloved Tailor

Effusive Yelp reviews helped me find her. Her magical way with clothes made me a devoted regular.
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Service

Circling Back: How Long is “Take Your Time” in the Restaurant Service Industry?

You sit down at a table. You order a drink. Your menu is closed. You talk. You tell the server you need time. How much time should the server wait?
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Restaurant News

My Five Cents: Servers Who Interrupt Table Conversation, Pt. 2

Yesterday I wrote a post about aggressive service in a fine dining restaurant. Over 100 commenters, mostly servers, attacked my character. Today I ask them to take off their gloves and write about what they expect from a diner.
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Service

My Five Cents: Servers Who Interrupt Table Conversation

I’ve never said anything to a server to alter their method of service. Would you mind telling me how you deal with these monsters?
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Service

Special Report: Should We End Tipping in Dallas Restaurants?

Last week restaurateur Danny Meyer's made headlines when he announced he would abolish the tradition of tipping servers in one of his restaurants. Should Dallas restaurant do the same?
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Restaurant News

Reader Opinion: Tipping

Every server and diner deals with it. Are tips a way to recognize great service, or are they an unfair social construct?
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Service

Reader Feedback: What Ticks You Off Most at Restaurants?

Consumer Reports says dirty silverware is the worst offender in a dining experience. What's your unforgivable offense?
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My Five Cents

My Five Cents: What Should a Server Say ?

One of the most important jobs of a server is to guide a customer through a menu. Does it bother you when you ask for a suggestion and they reply, "Everything is great!"
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News

Dallas Has a Special New Restaurant: Gemma on Henderson

I do not fall in love easy, but after three trips to Gemma I fell hard.
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