The NYTimes’ Ashlee Vance is reporting that four top executives of the old EDS are leaving the new Hewlett-Packard. She includes a boilerplate PR reaction to her scoop from HP, then adds:
There is, however, a school of thought that says H.P. is underestimating some of the nuances behind the services business. The services types spend years building relationships with customers. It’s part of a world with far more layers of back-scratching and schmoozing than moving PCs and servers. Perhaps making wholesale changes on this scale is short-term thinking?
