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Care You Can Trust – Virtually Anywhere.

Children's Health gives a rundown on how to get the most out of your Virtual Visit.
By Children's Health |

Your family’s health and safety are our top priorities. That’s why we’re offering care beyond the hospital and clinic walls. We’re bringing our expert services directly to you – in the comfort of your home or virtually anywhere.

With Virtual Visit by Children’s HealthSM Virtual Care, families can video chat with a provider 24/7 about minor illnesses, injuries, and mental health. Learn more and download our app on the App Store or Google Play.

Emerson Jantz (age 1) with her dad, Brandon Jantz (employee) for Virtual Visit Health. Courtesy of Children’s Health

What can a provider diagnose through virtual visit?

  • Allergies
  • Common cold
  • Ear, nose, and throat infections
  • Flu-like symptoms
  • Mild burns
  • Minor cuts
  • Rashes
  • Sinusitis
  • Skin infections

Behavioral health virtual visits are also available for conditions including anxiety, addiction, depression, and grief.

Some specialists offer virtual appointments for routine and follow-up care.

Stasia Fielding (age 4) and Eleanor Fielding (age 2) with their mom, Elizabeth Fielding (employee) for Virtual Visit. Courtesy of Children’s Health

How can I have a successful virtual visit?

Follow these tips to have a successful virtual visit with a health care provider:

  1. Read instructions from your provider ahead of time so you can download any necessary mobile apps and fill out any necessary health care history forms in advance.
  2. Find a quiet, well-lit, and distraction-free area for your visit.
  3. Make sure you have a strong Wi-Fi or cellular connection.
  4. Test your video, audio, and speakers on your computer, tablet, or smartphone.
  5. Make a list of questions you have for your provider, just as you would during an in-person checkup.
  6. Keep your device 18-24 inches from your body so the provider can diagnose your condition.

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