Nightlife

Which Ride-Sharing App Works Best in Dallas?

We took four for a spin.

On August 18, four D Magazine staffers booked lunch-hour trips—from our downtown headquarters to Highland Park Village—through different apps at the exact same time (12:56 pm) to see how they compare. (Note: since it was the middle of a weekday, we didn’t get stuck with surge pricing.) Here is what we learned.

Dallas Yellow Cab (via Curb app)

BACK STORY

The OG in on-demand transport now partners with the Curb app. Note that cabs are government-regulated (not that regulation always equals quality).

THE TEST RIDE

Cab number Y227, a minivan

BASE PRICE (NOT INCLUDING TIP)

$13.15

PICK-UP TIME

12:59 pm (3 min.)

DROP-OFF TIME

1:15 pm

PERKS

You can book Yellow Cabs for future travel and cancel at any time without penalty, unlike the other apps.

DOWNSIDE

There’s no way to specify a sedan, SUV, or minivan on the app (that takes a phone call).

FINAL THOUGHTS

Use if you want to book a ride hours or even days
in advance.

Get Me

BACK STORY

The company launched in Dallas in 2015 but moved its headquarters to Austin earlier this year, perhaps putting less focus on the Dallas market.

THE TEST RIDE

Amy B. in a Hyundai Santa Fe

BASE PRICE (NOT INCLUDING TIP)

$14.51

PICK-UP TIME

1:15 pm (19 min.)

DROP-OFF TIME

1:27 pm

PERKS

Three important words: no surge pricing. Other than that, not much.

DOWNSIDE

Fees are generally higher than the competition and go up between the hours of 1 am and 5 am.

FINAL THOUGHTS

Use if you aren’t in a rush and surge pricing is likely to be through the roof with Uber and Lyft.

Uber

BACK STORY

The first of the ride-sharing apps to hit Dallas (in 2012), Uber has a stronghold on the city, with a stable of more than 10,000 drivers.

THE TEST RIDE

Lenox in a Honda Civic

BASE PRICE (NOT INCLUDING TIP)

$9.48

PICK-UP TIME

12:58 pm (2 min.)

DROP-OFF TIME

1:10 pm

PERKS

Uber has a range of service options (choose from an average sedan up to a luxury SUV), and its large fleet means there’s always a ride nearby.

DOWNSIDE

Surge pricing horror stories have fares in the hundreds of dollars because of high demand.

FINAL THOUGHTS

The pricing and services are so similar to Lyft, your best bet may be to keep both apps and use whichever has an eligible promotion.

Lyft

BACK STORY

Lyft has been vying for Uber’s Dallas users since 2013. Lyft cars were once marked with fuzzy pink mustaches, but, thank goodness, not anymore.

THE TEST RIDE

Michael in a Honda Accord

BASE PRICE (NOT INCLUDING TIP)

$9.15

PICK-UP TIME

12:58 pm (2 min.)

DROP-OFF TIME

1:11 pm

PERKS

While Lyft recently ditched a cap on surge pricing, the max fare is set at $200, so you won’t go broke if you hitch a ride during, say, a zombie apocalypse.

DOWNSIDE

Has fewer options than Uber; you can only book sedans and six-seaters. And, again, no longer caps surge pricing.

FINAL THOUGHTS

The pricing and services are so similar to Uber, your best bet may be to keep both apps and use whichever has an eligible promotion.

Two other ways to get from point A to B

Wingz

There’s no reason to find a ride home from the airport on the fly. With Wingz you can book your transportation through the app or online and get a firm quote ahead of time. Price varies based on distance, number of passengers, and luggage (for reference: it’s around $45 for a one-person ride from DFW to downtown Dallas). And thumbs up to the no-surge-pricing policy.

BeMyDD

When you’ve knocked back a few too many, BeMyDD acts as your designated driver. The way it works: a team of two drivers picks you up, one to chauffeur you in your own vehicle and the other to follow and retrieve the driver. At $25, plus $3.45 per mile, it’s sure to cost more than using Uber. Getting your car home the next day, however, won’t add to your hangover headache.

Comments

  • DubiousBrother

    Interesting that you didn’t include DART as an option – Walk out your door to stop 22096 at St. Paul and San Jacinto to catch the 36 bus – the 11:36 am bus arrives at Preston @ Mockingbird by Highland Park Village at 11:55 am or if more convenient the 12:16 bus arrives at 12:35. It would set you back $2.50 for a 2 hour pass or $5 for a day pass (no change made on the bus) – no tipping allowed although the bus driver will tip you off when you arrive at your bus stop if you aren’t familiar with the route.

    If you want to brush up on your Spanish, take a late afternoon 36 bus back downtown when the maids and nannies head home.

    D Magazine should promote DART usage and this trip is a no transfer easy one.

  • James

    Dart is not even close to being an option compared to these others. Waiting to see who wins the competition…Uber or Lyft?

  • britishrose

    yellow cab is really losing busines , them arabs cant owners must be livid they cant bilk their drivers out of millions of dollars by paying no taxes and having no insurance for their drivers dallas co demanded they carry insurance and not fake insurance they carried for 30 years . they were assisted by dallas co . for tax cutbacks ,until uber come in and investigated their empire . the owner is a racist he doesnt like americans opting to hire only africans and arabics like the one who killed his tow daughter back 2007. they dont do back ground checks
    and UBER IS WINNING IN THE CITY due to people finally realizeing t he slavery that is going on with yellow cab company . lyft is also insturmental to changes in dallas . the city of dallas leader did not want uber to come to town . because they were not the ones to have to ride in filty cabs with over worked drivers who were desperate to pay immigration fees . so never bath or go home to their families . . ethiopians were treated badly working 70 to 80 hr weekly .
    glad uber uncovered in their investigation all this . there are issues with uber but it is still a long shot from yellow cab an cowboy cab .cowboy cab is also owned by greedy arabics whom sit in their offices and collect over $1000 a week for renting a raggedy cab!!! and they bury them in a pine box after 30 years working like a dog for them . sad and pathetic . and Dmagazine has to have done a study on this . i dont know why you would even place them YELLOW CAB on a list of elgible cab service for any city . new york has basically agreed , and they are trying to ooost them out of the city period . again ARABS OWN and always has owned yellow cab is the reason jews mexicans and blacks were not hired . . only blacks they hired were africans and slaved them like dogs . SKIP YELLOW CAB CATCH UBER OR LYFT OR A BUS BECKY

  • britishrose

    Dmagazine for got to mention all the non background checked drivers for yellow cab or HOW foreigners are targeted fpr hire who dont challenge , labor laws against over working PEOPLE .. and who can forget all the complaints from blacks that drivers were passing up blacks who called , rude to black riders .. throwing them out of the cab , slandering them to police . and straight racism directed by the arab owners of yellow cab. if the public knew this the never would have been riding in yellow cab . they slave their drivers and with uber in town , they still charging the drivers to a ridicoulos cost for a car rental when drivers make 45 percent less than they use to make ? do the math. $700 a week for a car would buy you 2 homes by the end of the year . those drivers dont even have health insurance and never did . most die and are shipped back to africa to bury. by their poor families or buried in a unmarked grave . its pathetic so tell the truth D magazine you have to know this before you put them on a list of elite services to call in dallas . the public will be livid when they read this and only 5 reader can get the word out