How We Did It
To produce the lists of best residential real estate agents, best mortgage professionals, and best insurance agents in Dallas, we began by contacting more than 15,000 people. We mailed nomination ballots to 412 previous Best Real Estate Agent winners, more than 200 mortgage and title companies, and 5,000 D Magazine subscribers. In addition to that, we mailed ballots to 10,000 recent homebuyers. To determine the Best Real Estate Agents, we asked recent homebuyers and subscribers to evaluate up to two agents they have worked with. We asked them to rate the agents based on customer service, integrity, market knowledge, communication, negotiation, post-sale service, and overall satisfaction. We asked mortgage and title companies to nominate up to three real estate agents they work with closely. We asked previous Best Real Estate Agents to nominate up to three real estate agents—one inside their firms and two outside their firms. For the Best Mortgage Professionals and Best Insurance Agents, we asked recent homebuyers and subscribers to evaluate one professional they have worked with, based on overall satisfaction and if they’d recommend the professional to a friend. We asked real estate agents to nominate up to three professionals whom they have worked with closely. We put all that data into an algorithm placing emphasis on feedback we received from consumers: our subscribers and the recent homebuyers. We then screened each nominee with the Texas Real Estate Commission, Texas Department of Savings and Mortgage Lending, and Texas Department of Insurance databases to make sure that licenses were up-to-date and there had been no disciplinary action. Finally, we turned the lists over to our sales team. They cannot add to or subtract from the lists, but they can sell ads to the winners. Advertising in no way affects our lists, the final makeup of which is the sole determination of the editorial staff. A special advertising section containing all the winners who purchased ads is displayed elsewhere in this magazine.