Thursday, March 28, 2024 Mar 28, 2024
72° F Dallas, TX
Advertisement
Advice

On Topic: Dallas Business Leaders Share Their Biggest Lessons Learned

Teresa Mackintosh, Amanda Moreno-Lake, and Laura Rea Dickey on what the coronavirus crisis has taught them.
By |
Image
Jake Meyers

Teresa Mackintosh

CEO, Trintech

Teresa Mackintosh

“The things I thought would be easy are hard, and the things I thought would be hard are easy. COVID-19 has exposed us to several key learnings, but one of the biggest is to continue investing in the processes and technologies that support a remote workforce. This includes both our internal processes and technologies, as well as the customer-facing solutions we are bringing to market to help finance officials automate and streamline their closing processes virtually.”

Amanda Moreno-Lake

Vice President of Operations, Jim Lake Cos.

Amanda Moreno-Lake

“When things shut down, commercial real estate immediately feels the effect. Our team had to find new ways to communicate with our more than 100 tenants and assist with rent payments. As a result, we refined our tenant and client contact information database. The biggest lessons I learned are the importance of communication and knowing we have the capability to quickly adapt. This gives me confidence that we will overcome any future challenges we may face.”

Laura Rea Dickey

CEO, Dickey’s Barbecue Restaurant

Laura Rae Dickey

“If there’s a resounding, overarching lesson or truth from this, it’s evolve or fail. We’ve always had that as a brand value. We were able to go from 30 percent to 36 percent of our business in off-premise and digital sales to 91 percent. It was a huge influx in a specific channel, but it only worked because we had that channel available and were already building a digital infrastructure to complement what we were doing.”

Related Articles

Image
Arts & Entertainment

Here’s Who Is Coming to Dallas This Weekend: March 28-31

It's going to be a gorgeous weekend. Pencil in some live music in between those egg hunts and brunches.
Image
Arts & Entertainment

Arlington Museum of Art Debuts Two Must-See Nature-Inspired Additions

The chill of the Arctic Circle and a futuristic digital archive mark the grand opening of the Arlington Museum of Art’s new location.
By Brett Grega
Image
Arts & Entertainment

An Award-Winning SXSW Short Gave a Dallas Filmmaker an Outlet for Her Grief

Sara Nimeh balances humor and poignancy in a coming-of-age drama inspired by her childhood memories.
By Todd Jorgenson
Advertisement