My Toughest Challenge: Bill Jackson

“I thought I had made a huge mistake. But I realized that as long as you work hard … you can be successful.”

“I spent 13 years in local broadcast television before I joined the world of commercial insurance in 1990. I had reached an income ceiling in small-market television after nine years as a sportscaster, so I was open to a career change, but just wasn’t sure what direction to go from there. A long-time buddy dropped by the station in late 1989 and said he needed someone to sell his services. His firm did claim-fraud investigations for insurance companies and large employers. He offered me a higher salary than what I was making in TV, plus, it would get me to Dallas, which was a goal of mine. I took the chance! About three days into my new career, I thought I had made a huge mistake. But I realized that as long as you work hard, study, and learn quickly, you can be successful.”