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Business

JCPenney Earns Customer Service Honors

By Jason Heid |

Earlier this week, the National Retail Federation Foundation released the results of its 2009 Customers’ Choice Awards. Plano-based JCPenney landed in the top 10 (No. 9). The department store has routinely ranked high in the last four years of this nationwide survey.

The only other North Texas company to crack the top 50 this year was Fort Worth’s Radio Shack (or “the Shack,” or whatever it is they want to be called these days.)

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