The Tipping Point: Starbucks v. McDonald’s

Talking about tipping yesterday Candy Evans mentioned Starbucks, which raises a whole other can of worms. How come you’re expected to tip the help there–the big glass jars are a not-so-subtle hint–when you’re never asked to do the same at a Taco Bell or a McDonald’s? No offense, but my McDonald’s server (Irma from El Salvador) probably needs the dough a lot more than barista Biff from Hilton Head.

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