Apocalypse Now; The Joys Of Hassling With The DMN

If The Dallas Morning News wants reasons for its continuing struggles, here are a couple of possibilities. First, despite calls to get on “the list” to receive F/D Luxe–our ZIP code isn’t ritzy enough to get the slick supplement as part of our subscription–the paper hit the driveway this morning F/D Luxe-less. That’s small potatoes, though, compared to our hassles trying to place a display ad for a real-estate property in the DMN classified section recently. First, it literally took days–and countless voice- and e-mails–to reach a warm body who would even take the order. When we did finally reach one, he apologized and said, “You don’t know how bad it is here.” Then, to top things off, it took another two or three weeks of begging to get an invoice e-mailed. Messrs. Decherd and Moroney, is this any way to run a railroad?