Friday, September 29, 2023 Sep 29, 2023
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Personnel Moves

Several Toyota Veterans To Retire

Plus, PGA hires new CTO; Susser Bank welcomes new CFO; and more.
By Suzanne Crow |

Toyota Motor North America

Zack Hicks, Retiring

Zack Hicks

Zack Hicks joined Toyota in 1996. He most recently served as chief executive officer and president for Toyota Connected North America, executive vice president, and chief digital officer for TMNA. Hicks led the company’s new Digital Transformation & Mobility unit as Toyota’s first chief digital officer. Hicks will retire July 22. Steve Basra, who currently serves as group vice president, connected technologies, COO or Toyota Connected North America, and project general manger for TMC Connected Co, will succeed Hicks.

Education: University of California, Irvine (MBA), Pepperdine (B.A)

Tracey Doi, Retiring

Tracey Doi

Since Tracey Doi started at Toyota in 2000, she has served in many finance and accounting leadership posts, including vice president and corporate controller. Most recently, she served as group vice president and chief financial officer for TMNA. She was also an executive member of the North American Management Committee, where she set strategy and drove company initiatives. Doi will retire August 1. Tim Ingle, group vice president, enterprise strategy for TMNA, will succeed Doi and is promoted to group vice president and CFO.

Education: University of California, Los Angeles (B.A.)

Bob Carter, Retiring

Bob Carter

During his 41 years at Toyota, Bob Carter has held many positions, including warranty processor, senior vice president of automotive operations for Toyota Motor Sales U.S.A.., Toyota Logistics Services, Toyota Motor Sales de Mexico, and Toyota de Puerto Rico, and group vice president and general manager of both Toyota and Lexus divisions at TMS. He most recently served as executive vice president, sales and president of TMS. Carter will retire June 30. Jack Hollis, senior vice president, automotive operations for TMNA, will succeed Carter as executive vice president, sales  and president of Toyota Motor Sales.

Education: Shippensburg State College (BSBA)

Mike Owens, Retiring

Mike Owens

In Mike Owens’ previous positions at Toyota,he supported the growth of Toyota Financial Services and Toyota Financial Savings Bank, deploying risk management capabilities. He joined the company in 2002 and most recently served as group vice president and chief risk officer of Toyota Financial Services. Owens will retire July 15. The retirement of Carter, Hicks, Doi, and Owens is among Toyota’s more than 25 leadership changes.

Education: University of California, Los Angeles (MBA), Southern Illinois University, Carbondale (B.S)

Professional Golfers Association

Kevin J. Scott, Chief Technology Officer

Kevin J. Scott

Kevin J. Scott has been promoted to become PGA’s first Chief Technology Officer. Previously, he served as head of technology, leading the design and launch of PGA’S consumer digital products and helping them become cloud native. In his new role, Scott will lead the organization in deepening its understanding of its members through technology. Before joining PGA, Scott was vice president of product management and user experience for Philadelphia-based WorkplaceDynamics. Before that, he worked for ESPN for six years, culminating in a post as senior director, mobile products.

Education: University of Arizona (B.S.)

Susser Bank

Edward Poole, Executive Vice President, Chief Financial Officer

Edward Poole

Previously, Edward Poole served as chief accounting officer for Spirit of Texas Bank—a $3 billion, publicly traded bank based in Conroe, Texas. He also spent nine years with Big Four firm KPMG, specializing in financial services industry audits and rising to senior manager level. In his new role at Dallas-based Susser Bank, Poole will help lead the accounting and finance teams and guide information security, technology, human resources, and deposit operations. 

Education: Mississippi College (BBA)


Joe Williams, Vice President of Technology

Joe Williams

Before joining fintech company CollateralEdge, Joe Williams was chief technology officer for Fort Worth-based Sadiant Health, where he led the company’s technological vision. In his new role, he will oversee the execution and development of the brand’s technical products, leading new product development. CollateralEdge provides community and regional banks with an automated risk management solution to help strengthen the credit profile of corporate loans.

Education: The University of Texas of the Permian Basin (MBA), The University of North Texas (B.A.)

Cooksey Communications

Tom Bryson, Vice President, Public Sector Practice Leader

Tom Bryson

In his new role at Irving-based communications firm Cooksey, Tom Bryson will lead the agency’s Public Sector Practice, which serves school districts, colleges, cities, counties, and other prominent entities. Previously, Bryson was a communications consultant for DFW Strategic Communications for a year and a half. Prior to that, he was director of communications for the City of Farmers Branch. He also serves as a founding member of the Advisory Board of the Certified Public Communicator program and is also on the adjunct faculty at Texas Christian University.

Education: Louisiana State University (B.A.)


Shane Woods, Executive Director

Shane Woods

Shane Woods will take the helm at Girlstart, a nonprofit organization that provides girls with informal educational opportunities in STEM. Previously, Woods was the senior director of the Girl Scouts of Northeast Texas STEM Center of Excellence, and before that, she spent around 17 years working for the Fort Worth Independent School District. In her new role, Woods will lead Girlstart’s programming across Texas, California, and Massachusetts, and work to strengthen the organization’s impact.

Education: Walden University (M.S.Ed.), Xavier University of Louisiana (B.S.)

TBG Partners

Seth Atwell, Managing Principal for Dallas Studio

Seth Atwell

In his new role at design firm TBG, Seth Atwell will design and manage TBG’S studios and projects in Dallas-Fort Worth. Additionally, he will collaborate with other design leaders across the firm to continue to elevate TBG’s practice. He joined TBG in 2007 and became a principal in 2015. During his time at TBG, he has led many projects in the Dallas-Fort Worth area, including Granite Park, The Farm, Park House Dallas, City Place, Santander Tower (Thanksgiving Tower), Bryan Tower, Paradise Springs Water Park and Resort Pools at Gaylord Texan Resort, and JadeWaters at Hilton Anatole.

Education: Kansas State University (B.L.Arch)

Ironwood Realty Partners

Parker Rice, Senior Development Director

Parker Rice

In his new role, Parker Rice will oversee the development of various industrial projects in the Dallas-Fort Worth and Austin areas. Since he joined Ironwood in 2019 as a development and leasing analyst, he has been responsible for the company’s development portfolio and assisted with the leasing, development, and underwriting processes of the company’s projects in Dallas-Fort Worth and Austin.

Education: The University of Texas at Austin (B.A.)

Catalyze Dallas

Jon Bennett, Chief of Staff

Jon Bennett

In his new role at Catalyze Dallas, Jon Bennett will connect work streams and leadership, easing communication and uniting teams. He will also help identify market potential for new companies. Bennett is the company’s first chief of staff ever. Prior to joining Catalyze Dallas as an operating partner and vice president of business development in 2015, Bennett served as senior vice president at SDL Citadel, where he was responsible for channel development, customer acquisition, and new product development. Before that, he was senior director external/governmental affairs for Energy Future Holdings, TXU Energy, and Luminant, where he designed and directed advocacy strategies and tactical plans on policy issues that won support from both federal and state elected officials.

Education: Texas A&M University (M.S., B.S.)


Suzanne Crow

Suzanne Crow

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