FREQUENTLY ASKED QUESTIONS ABOUT HOW THE DOCTORS ARE CHOSEN
How does D Magazine determine which doctors make the list?
Best Doctors in Collin County is a peer-review voting process. We rely on the doctors’ expertise to determine who deserves to be on the list, just like a doctor would recommend a patient to a specialist. This year, we mailed a letter to 1,565 local doctors from our online directory inviting them to vote using a ballot on our website. They could vote for up to three doctors in 38 categories. The nomination form asked them to vote bearing in mind the following question: which Dallas doctors would you trust with the care of a loved one? This year, 295 doctors voted. We vetted each voter’s Texas medical license number to ensure they were valid. We then sent the results to an outside marketing firm to tally the votes. We presented the tallied list to an anonymous panel of esteemed physicians. The panel and D staff reviewed the tallied results and decided the finalists based on the number of votes in each category. Once the list was finalized, D confirmed each doctor’s Texas medical license status and board certification and investigated his disciplinary status.
How do you pick the categories?
The list is designed with the patient in mind. We do not include specialties in which the patient has little or no say, such as anesthesiology or pathology. We also do not include pediatrics, which is vast enough to warrant its own list.
Do doctors have to pay to be on the list?
No, a doctor cannot pay to be on the list. After the editorial staff finalizes the list, it is given to our sales department, which invites doctors to buy profiles. These profiles appear elsewhere in the magazine. Whether the doctors advertise has no bearings on this list. The editorial department doesn’t know who purchased a profile until the magazine is in the final stages of production.
How does the panel process work?
A panel of esteemed physicians reviews the list. The panel is anonymous to encourage open discussion regarding the doctors on the list. If the panel says that a doctor with a lot of votes is nonetheless not worthy of this recognition due to poor performance, we investigate the doctors’ disciplinary history further. If a doctor who is a leader in his field did not receive enough votes, the panel can recommend the doctor be added to the list. Final decisions are deferred to the editorial staff of D Magazine.
How do you prevent cheating?
Our online ballot records each voter’s IP address. If we notice a suspicious pattern, we investigate. There have been instances where doctors were taken off the list due to ballot stuffing either by the doctor himself or by a doctor’s hospital.
Does D check the doctors on the list?
Yes, each doctor is checked against the Texas Medical Board’s database for pending disciplinary action and license status. If a doctor is currently being investigated for pending action or on license suspension, we remove the doctor from the list. If the doctor has past disciplinary action, we investigate the action further and determine whether he stays on the list on a case-by-case basis. A D Magazine fact checker calls each doctor to verify specialty and correct spelling of his or her name. Doctors are removed from the list if we learn that they have moved out of the Collin County area or have stopped seeing patients.
What if I don’t see my doctor on the list?
The list is by no means inclusive. If you don’t see your doctor on here, and he is someone you like and trust, you should stick with him. If your doctor made the list last year but not this year, it does not mean you should stop seeing him. The selection process starts over every year.